Cancellation Policy

At Sky Linkes, we are committed to maintaining a transparent and reliable relationship with you. This Cancellation Policy outlines the terms under which you may cancel your flight bookings made through our platform.

General Policy

• All flight bookings made through Sky Linkes are subject to this Cancellation Policy.
• Specific cancellation terms may vary by airline. Please review the cancellation terms specific to your booking at the time of reservation.

Cancellation Requests

• Cancellation requests must be made at least 24 hours before the scheduled departure time.
• Requests must be initiated via phone call to our customer support line. For verification, we also require email confirmation of your cancellation request.
• Approved cancellations made in accordance with this policy may be eligible for a full or partial refund, depending on the airline’s refund terms.
• Refunds, if applicable, will be issued to the original method of payment within 7 business days of confirmation.
• Any applicable cancellation fees or charges will be disclosed at the time of confirmation, based on the airline’s terms.

Non-Cancellable & Non-Refundable Situations

• Some flight bookings may be strictly non-cancellable, depending on the airline’s terms.
• Non-refundable flights will be clearly labeled during the booking process. If a flight is marked as non-cancellable, it will not qualify for any refund, regardless of the circumstances.
• Cancellations will not be honored in the event of no-shows, late arrivals, strikes, overbookings, or force majeure events beyond our control or the airline’s control.

Customer Responsibilities

• It is your responsibility to review and understand the cancellation policy before confirming your flight booking.
• Delays in responding to or completing the cancellation request may result in failure to process the request.

Disputes & Contact

• If you believe your cancellation request was mishandled or if you have concerns about a booking charge, we encourage you to contact our support team before initiating a chargeback or dispute with your bank or card issuer.

Policy Updates

• Sky Linkes may update this Cancellation Policy at any time without prior notice. Continued use of our services implies acceptance of any changes. This Cancellation Policy is governed by and forms part of our Terms and Conditions.